FAQ

Have you got a burning question about self-storage?

Want to know how the team at Moose Storage will help you?

Then check out the FAQ page below or give us a call on 01484 600562.

  • What can I store in your self-storage units?

    You can store almost ANYTHING with us, but there are one or two things we can’t accept.


    We won’t store:


    • Anything illegal
    • Highly flammable
    • Perishable
    • Alive

    Apart from the exceptions above, Moose Storage will store anything you need stored.

  • How much do your self-service facilities cost?

    We pride ourselves on our ability to give you the best price possible, and offer you competitive rates which will give you maximum space for your budget.


    Make your wallet go a little bit further with quote from us – all you have to do is get in touch.

  • Can you offer me a wide range of sizes?

    You’ll be able to choose a self-storage unit which is ideal for your needs, and we’ll happily discuss how much space we think you need.


    For a rough estimate on how much space you’ll require, check out our size calculator for a useful list of estimates.

  • Can anyone else access my self-storage unit?

    In a word, no.


    You’re the sole key holder for your self-storage unit. No one else has a key, not even us.


    To ensure that no one attempts to force entry on your unit, we also provide 24/7 CCTV systems and intruder alarms.


    Your goods will be secured discreetly with us – because we value your privacy.

  • Is there a minimum and maximum time I can store my goods with you?

    You can store your items in our units for as long as you like and for a minimum of four weeks.


    If you’re planning on leaving us, you’ll need to provide us with a notice period of seven days, so you’ll never pay for storage you’re not using.

  • I need packaging materials. Can you help me out?

    We certainly can!


    You can purchase packaging materials from us at a great price, all of which have been made to last – and to protect your items.


    To find out more about our packaging materials, click here.

  • How can I find out more about purchasing storage space?

    If you’ve got any additional questions for us, we’re only a phone call away.


    Dial us on 01484 600562 to discuss the size of space you need, the purchase of packaging materials and much more.

  • What will I need to finalise my contract with Moose Storage?

    To prove you are who you say you are, and to ensure the security of your goods, you’ll need:


    • Form of ID – such as a passport or driving licence
    • Proof of address such as a utility bill
    • Padlock for your own secure storage unit (we can provide them if needed)
    • Payments – cheque, credit card

    You will be given a copy of all T&Cs and an agreement which you will need to sign.

WE have you covered

ENJOY THE BEST STORAGE THAT MOOSE CAN OFFER

It’s easy to understand how we store your goods –

just check out our step-by-step guide

Whether you’re a student, homeowner or major business, you can guarantee one thing from us – simple storage solutions that are safe and secure.


Need something stored? Then here’s all you need to do.

Find out how much space you need

You’re not a number when you visit us – that’s why we’ll allot the exact amount of space for your needs. With our size calculator, you’ll be able to find out exactly how much space you need for your items, as well as how much it’ll cost.


If you’d like to chat with someone about how much space you need, simply pick up the phone and call us on 01484 600562 for more information.



Bring your goods to our safe units

All you need to do next is bring your goods to us, and we’ll provide you with everything you need to pack them away without hassle.


You’ll be well catered for with our ample parking facilities, internal loading bays and free use of pallet trucks and trolleys, making the movement of your goods a cinch.


We can also offer you a wide variety of packing materials, including cardboard, bubble wrap, transit blankets and much more.


Moving your goods is easy when you sign up for storage with us.

Call our expert team

We’re here for you during office hours to discuss all your storage needs. Over an informal chat, we’ll be able to outline the price of your storage, and make sure you understand that your goods are safe and secure with us. You can also email us with enquiries on enquiries@moosestorage.co.uk.


Remember – we’re only a phone call away on 01484 600562.

Check on your goods whenever you like

Our exemplary service means you can check on your goods seven days a week, whether you’re on a short- or long-term contract with us.


When you’re not around, your goods will be surveyed for 24 hours of the day with CCTV cameras, burglar alarms and full fire precautions.



This is an all-in-one service – because your goods are as important to us as they are to you.


Find out how much space you need

You’re not a number when you visit us – that’s why we’ll allot the exact amount of space for your needs. With our size calculator, you’ll be able to find out exactly how much space you need for your items, as well as how much it’ll cost.


If you’d like to chat with someone about how much space you need, simply pick up the phone and call us on 01484 600562 for more information.


Call our expert team

We’re here for you during office hours to discuss all your storage needs. Over an informal chat, we’ll be able to outline the price of your storage, and make sure you understand that your goods are safe and secure with us. You can also email us with enquiries on enquiries@moosestorage.co.uk.


Remember – we’re only a phone call away on 01484 600562.

Bring your goods to our safe units

All you need to do next is bring your goods to us, and we’ll provide you with everything you need to pack them away without hassle.


You’ll be well catered for with our ample parking facilities, internal loading bays and free use of pallet trucks and trolleys, making the movement of your goods a cinch.


We can also offer you a wide variety of packing materials, including cardboard, bubble wrap, transit blankets and much more.


Moving your goods is easy when you sign up for storage with us.

Check on your goods whenever you like

Our exemplary service means you can check on your goods seven days a week, whether you’re on a short- or long-term contract with us.


When you’re not around, your goods will be surveyed for 24 hours of the day with CCTV cameras, burglar alarms and full fire precautions.


This is an all-in-one service – because your goods are as important to us as they are to you.


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